Last updated: 2025-09-30
Welcome to Crust & Ember Pizzeria's Privacy Policy. We operate a Pizzeria located at 43 Bedford Street, Covent Garden, London, WC2E 9HA, United Kingdom, and we serve customers through our website at vergebayplaza.xyz. This policy explains how we collect, use, disclose, and protect your information when you visit our site and order food from us. By accessing or using our services, you agree to the practices described in this policy.
Information we collect
We may collect personal data that you provide directly, such as your name, phone number, delivery address, and order details. We may also collect information automatically when you interact with our site, including device identifiers, IP address, browser type, pages viewed, and cookies. If you place an order, we keep a record of the transaction for customer service and regulatory purposes. We do not collect payment data directly on the site; payment processing is handled by our trusted payment partner.
How we use your information
We use your information to process orders, deliver food to you, and communicate about your orders. We may use contact information to respond to inquiries and provide customer support. We may also use aggregated, non-identifying data to improve our menu, website design, and promotional offers. When you consent to marketing communications, we may send you information about Crust & Ember Pizzeria promotions, special events, and new menu items, including lemonades such as juice or lemonade options.
Sharing your information
We may share your information with trusted partners who assist with order fulfillment, delivery, and customer service. We require these partners to protect your information and use it only to provide the services we request. We will not sell your personal data to third parties for marketing purposes without your explicit consent. We may disclose information as required by law, for safety reasons, or to protect our rights and property.
Cookies and tracking technologies
Our site uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze site usage. You can manage cookie settings in your browser; however, disabling cookies may limit certain features of our site. We use anonymous analytics data to understand trends and improve our menu offerings, including substitutions and seasonal items such as lemonades like juice or lemonade.
Security of your information
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to employees and contractors who need it to perform their tasks and who are bound by confidentiality obligations.
Data retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, accurately process orders, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Your rights and choices
You may request access to, correction of, or deletion of your personal data where applicable by contacting us at +44 20 7946 0958 or via the contact options on vergebayplaza.xyz. You may also unsubscribe from marketing communications at any time. We will respond to requests in accordance with applicable law.
International transfers
Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in those transfers, in line with applicable data privacy laws.
Children’s privacy
Our services are intended for a general audience. We do not knowingly collect personal data from children under the age of 16 without verifiable parental consent. If you are a parent or guardian and you become aware that your child has provided us with personal data without your consent, please contact us to arrange removal.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically for the latest information.
Contact us
If you have questions about this policy or wish to exercise your rights, please reach out to Crust & Ember Pizzeria at +44 20 7946 0958 or visit our site at vergebayplaza.xyz for more details. We are committed to protecting your privacy and providing a safe online experience for our customers in London, United Kingdom.